Shipping Policy

Shipping Destination

We presently provide services solely for customers residing in America. All shipments are confined to local U.S. addresses, and delivery to foreign nations and affiliated territories remains unavailable.

Free Shipping

All products enjoy free shipping service across the United States. No delivery fees will be charged for any orders.

Order Processing

Orders will be dispatched within 2 to 3 working days upon confirmation, excluding weekends and public holidays.
Goods are generally shipped from the nearest warehouse in the US. Should local inventory be unavailable, we will arrange shipment from another warehouse to prevent delivery delays.
You will get a shipping confirmation email after your order is dispatched.You can track your parcel conveniently via the link attached in the mail.
If no notification arrives within three working days after purchase, it may result from these situations:
The message might be filtered into your junk mailbox.
Purchased items are temporarily unavailable, and we will arrange shipment from alternative warehouses.
Delivery generally takes no more than 10 working days. Feel free to contact our support team anytime for inquiries.

Changing shipping address

We strive to dispatch orders as quickly as possible. Kindly verify your delivery address carefully before checkout.
Should you spot any address errors, please reach out to our customer support within 24 hours after placing your order. Address adjustments will no longer be feasible once goods are shipped.
If you request to cancel an order more than 24 hours after placing it, and the order has already been processed or shipped, you will be responsible for any return shipping costs that may apply.
MALEWOLF shall not take liability for lost or undeliverable parcels caused by inaccurate address information provided by customers.