Products & Compatibility
Q1: Does it support wireless charging?
Yes! It supports wireless charging directly with the case on, compatible only with Qi-certified charging devices.
Q2: How secure is the Magsafe connection?
It boasts strong magnetic suction. The connection stays firm and stable, won’t easily come loose during daily use.
Q3:Does the kickstand support both viewing angles?
Absolutely, the built-in kickstand works perfectly for both horizontal and vertical viewing angles.
Q4:How durable is the kickstand?
The kickstand is constructed from premium solid metal material. It features solid structure, resistant to wear and bending. It can withstand frequent opening and closing, staying stable and durable for long-term daily use.
Q5:Can the stand be removed?
Sorry, the kickstand is integrated into the case and cannot be detached.
Q6: Is it compatible with screen protectors?
Sure, the case works perfectly with screen protectors and won’t interfere with their use.
Q7: Does it have a screen protector?
It doesn't come with a screen protector film, but the 1.5mm raised edge delivers effective screen protection.
Q8: Does it add much bulk to the phone?
Not really. The case keeps a slim profile and won't make your phone feel bulky.
Q9:Is this case shockproof?
Yes, it features shock-absorbing design to cushion impacts and protect the phone from drops.
Q10:Is it fingerprint resistant?
Yes! The surface effectively resists fingerprints and smudges, keeping the case clean all the time.
Order & Order Management
Q1:Can I cancel my order after placing it?
Yes,you can cancel your order within 24 hours after purchase.
Once the order is processed or shipped beyond this period, it cannot be canceled.In that case, you may still return the product after delivery.Please note that return shipping costs will be your responsibility for non-defective items.
Q2:Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, we’ll do our best to help you update the address.Please contact us as soon as possible.
Once your item has shipped, the address cannot be modified.
Q3:Can I change the model, color, or item in my order?
Sorry, we aren't able to revise product information after an order is confirmed. You can cancel the current order if eligible, or return the goods upon arrival and place a fresh order with your desired selection.
Shipping & Delivery
Q1:How much does shipping cost?
All orders enjoy free shipping, no extra delivery fees needed.
Q2:How long will shipping take?
It takes 1-2 business days for us to prepare your order. Standard shipping across the US will arrive in 3-7 working days.
Returns & Exchanges
Q1:What is your return policy?
You can return eligible items within 30 days after receiving your package. Products should stay unused and keep original condition. Feel free to reach out to us if you need return help.
Q2:Who covers the return shipping fee?
We will bear the shipping cost if items are defective, damaged or shipped wrongly. You need to pay for return delivery if you send back goods due to personal reasons.